Server Setup Information
- Version of Rocket.Chat Server: 3.6.2
- Operating System: Ubuntu 20.04
- Deployment Method: Manual
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v12.14.0
- MongoDB Version: 4.0.20
- Proxy: HAProxy
- Firewalls involved: pfSense
I’ve migrated from Matrix due to loads of missing feature - like voice messages.
There is a strange issue with voice messaging: The total time display is not there or totally wrong, depending on the platform.
In the IOS client the total time of the message is displayed with 00:00 - so users have no idea how long a voice message is. Also the slider to scrub through the message is not working, You can play back and pause, but that’s it.
In Firefox the players show crazy times. A voice memo of 40 seconds is shown with a length of something like 18:15 minutes. The scrub slider works pretty bad because the player thinks it’s 18 minutes long but in reality it’s below a minute.
In Safari there is no time at all … it just mentions “live broadcasting”:
Here’s the issue in the mobile client (IOS 14), that’s a voice message of 30 seconds:
Only in Chrome the times are exact. But that’s not helpful for the 90% mobile app usage.
Any ideas what can be wrong? Where does the client get the time of the voice message from?