My name is Justice, and I’m the captain of a high-school robotics team near the Seattle area. We recently moved away from using Slack as a team because of its lack of message auditing and transparency controls, and have been searching for a new central communication solution ever since. Rocket.chat caught our eye because of its comprehensive roles, logging, and Slack import feature. But after talking it over and sending our proposal for review by our district supervisors, we were pretty solidly turned down because of the requirement for all users to be of age sixteen or older.
We were wondering if you all would consider lowering this age cutoff to either thirteen or fourteen. High school typically encompasses ages 13/14 to 18, and our district technology department is unwilling to acquiesce on the age minimum. We’re also not in a situation where we can get this age requirement waived by families. For some comparison, Google accounts, Discord (a chat / communication service similar to Rocket.chat), and Zulip (another communication service very similar to Rocket.chat) all have a minimum age of thirteen.
We’d really love to use Rocket.chat. It meets and exceeds all of our personal requirements, works better than everything else we’ve tested, and the Slack import feature is a cherry on top. But the age limitation conflicts with what our district can allow and is pretty much a hard blocker, for us and any other high-school clubs or organizations. If lowering this isn’t possible, do you have any suggestions as to what we could do or where we could look at next?