Unable to use IOS and Android notifications


#1

Info:
Rocket.chat Server Version: 0.70.4
Using Snap
Using Ubuntu (hosting)

Settings for Android:
Administration > Push > Enable Gateway: True
Administration > Push > Gateway: https://gateway.rocket.chat
Log:
The DELETED had info, I removed it.

Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: Push: updated { _id: ‘DELETED’,
Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: appName: ‘DELETED’,
Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: userId: ‘DELETED’,
Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: enabled: true,
Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: createdAt: 2018-10-14T01:32:23.375Z,
Nov 05 23:16:50 rocket-chat-main rocketchat-server.rocketchat-server[2703]: updatedAt: 2018-11-05T23:09:11.670Z }
Nov 05 23:16:52 rocket-chat-main rocketchat-server.rocketchat-server[2703]: Push: send message “@scott” via query { userId: ‘DELETED’ }

Settings for IOS:
Administration > Push > Enable Gateway: False
Administration > Push > Gateway: https://gateway.rocket.chat
Log:
The DELETED had info, I removed it.

Nov 05 23:31:46 rocket-chat-main rocketchat-server.rocketchat-server[2943]: Push: Send message “@admin” via query { userId: ‘DELETED’ }
Nov 05 23:31:46 rocket-chat-main rocketchat-server.rocketchat-server[2943]: send to token { apn: ‘DELETED’ }
Nov 05 23:31:46 rocket-chat-main rocketchat-server.rocketchat-server[2943]: Push: Sent message “@admin” to 1 ios apps 0 android apps

What do I need to change to have both notifications work correctly?


#2

Are you using both apps installed from Google Play and App Store?