Suddenly Gray Screen on Android App - 4.29.0.34199

Community Support Mobile Apps
,
1

I’ve suddenly started getting just a gray SSO screen on my Android app for my self-hosted RocketChat server. I’ve cleared the data, completely removed and reinstalled, installed on other Android devices… nothing. It works fine on web browsers on the Android device and Windows. I’m sure I mucked up a setting somewhere. Anyone else seen this?

It temporarily flashes the workspace, then goes here and stays:

Screenshot_20220817-084152
Screenshot_20220817-0841521440×3120 33.5 KB

I get no errors in the RocketChat logs when set to level 2, it just never shows my workspace. I’ve tried with multiple accounts as well, so it doesn’t seem to be permissions, but a setting somewhere.

2

So I reinstalled from scratch on Ubuntu Server via snap, finished configuring, and the problem returned LOL. I can get to it everywhere but the Android app… even via web browser on the same Android.

Server Setup Information

  • Version of Rocket.Chat Server: 5.02
  • Operating System: Ubuntu Server 22.04
  • Deployment Method: snap
  • MongoDB Version: 4.0.27
  • Proxy: apache
  • Firewalls involved: none
  • Android versions 12 and 13 on various models of real phones and emulators

It HAS to be a setting, but I have been banging my head on the wall trying to figure out what.