Send Files don't work

Community Support
1

Description

Hello everyone.
I installed rocket chat on a test server here at the company, following the step-by-step website. But file upload isn’t working, it’s only 0%. The settings are the default, I need to change something to work sending files?

Server Setup Information

Any additional Information

2

resolved,

@alirezaimi Are you sure that your Site URL is correct?
Administration / General / Sire URL should be the same as the ROOT_URL environment variable of the main.js process.
I had the same issue after changing the hostname, ROOT_URL, but forgot to change the Site URL accordingly.
After changing the Site URL to the value of ROOT_URL the upload works again.
HTH,
Zsolt

1 Like