File upload stuck in uploading


#1

Hi
File Upload have some serous problems and stuck in uploading and cancel button not work anymore !
This is some lines for one file with 12MB size :

May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:    { name: 'a.rar',
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:      size: 10904804,
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:      type: 'application/x-rar-compressed',
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:      rid: 'gA34WeKZTqA9GbL4G',
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:      description: '',
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]:      store: 'Uploads' } }
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.0015024570822180757
May 09 11:24:09 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:11 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.0030049141644361513
May 09 11:24:11 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:14 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.004507371246654227
May 09 11:24:14 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:16 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.006009828328872303
May 09 11:24:16 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:18 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.007512285411090378
May 09 11:24:18 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:20 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.009014742493308454
May 09 11:24:20 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:22 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Upload URL: /ufs/FileSystem:Uploads/PBAeR9khNYYPYhMtx?token=98Ba19293a&progress=0.010517199575526529
May 09 11:24:22 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 UploadProxy ➔ debug Correct instance
May 09 11:24:22 sp2lnx1chat rocketchat-server.rocketchat-server[663]: rocketchat_logger rocketchat_logger.js:278 Meteor ➔ method ufsDelete -> userId: XLJPpMqC35jJDWTxR , arguments:  { '0': 'PBAeR9khNYYPYhMtx', '1': 'Uploads', '2': '98Ba19293a' }
May 09 11:24:22 sp2lnx1chat rocketchat-server.rocketchat-server[663]: Error: FileNotFound: no file with id PBAeR9khNYYPYhMtx found

And stuck some where !!!


#2

What Rocket.Chat server version?

How Many instances?

How did you install?

What is your file store set to?


#3

In this link i report it completely :

https://github.com/RocketChat/Rocket.Chat/issues/10960


#4

Btw… You didn’t fill out the issue template. It’s likely to be closed.


#5

I done it before (https://github.com/RocketChat/Rocket.Chat/issues/10709) and still not solved .