Description
I had to purge my whole MongoDB instance, and now my rocket.chat doesn’t work. It doesn’t create a database, it doesn’t even use a database. I completed the manual installation of the rocket.chat server once again, but it proposes me to login, instead of bringing up the setup wizard. I have authorization enabled on my MongoDB instance, but that does not appear as an issue as the rocket.chat instance does not work as intended even with it disabled. What do I do to reset rocket.chat instance to its normal state?
Server Setup Information
- Version of Rocket.Chat Server: 5.1.1
- Operating System: Ubuntu 22.04
- Deployment Method: Manual
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: 14.20.0
- MongoDB Version: 5.0.12
- Proxy: None
- Firewalls involved: None
Hi! Welcome to our community.
As you are using a manual deployment, it can get tricky to do help on that or debug it, as your environment may be different from common environments.
Let me understand, you want to install a clean, fresh instace?
Have you consider running it with Docker?
thanks!
Hi dudanogueira, thanks for your reply.
Yes, that’s what I would like to have - a clean, fresh instance of Rocket.Chat server, manually deployed.
I did not yet consider deployment using any other methods apart from the Manual one. I’d like to have a clean manual installation, although I can try redeployment using the other methods as a last resort.
If you need any logs, screenshots, system information, I am ready to provide any of that for you.
Looking forward to your reply!
If you have deleted the Rocket.Chat’s database in Mongo, it should create a brand new one upon start.
can you try purging mongo and installing it again?