I’m using Rasa as chatbot framework. And it is already integrated in RocketChat and working, so far all good. There is just one problem when users need to send a command to the bot. For example Rasa bot has the commando
/restart to start over the conversation. As it is starting with
/ RocketChat process this message as an internal Rocket command.
I’m able to use such a command in Slack for example, just adding a whitespace in front of the command and it will send it to the bot as a message, for example:
Which would be the best practice to include this capability of sending commands to the bot?
Thanks in advance