Description
Hi, I set up a RC instance, messaging works fine.
However, mobile users (all iOS) do not get push notifications (the messages are received correctly).
The server sits behind a firewall. However, outbound traffic is not blocked.
When clicking on the “Push Test”, RC says the notification is sent, but I do not see any push related info in the logs.
Log level is set to Debug.
This is how I watch the logs:
docker logs -f rocketchat-compose-rocketchat-1
Can you please help we with this?
Thank you!
Server Setup Information
- Version of Rocket.Chat Server: 8.3.2
- Operating System: Ubuntu 24.04.4 LTS
- Deployment Method: docker
- Number of Running Instances: 1
- DB Replicaset Oplog: 335 (22. April 2026 13:04)
- NodeJS Version: v22.16.0
- MongoDB Version: 8.2.7
- Proxy:
- Firewalls involved: yes