Hello Rocket.Chat support team,
Sorry for posting here, but I couldn’t think of any other way to reach out.
I’m planning to purchase two Enterprise licenses, but since last week I haven’t received any response from the sales team despite submitting multiple requests.
I’d really appreciate it if you could assist me.
I believe that may be because you are from an embargoed country.
Where are you based?
Hi reetp , our main company located on Cyprus we have also turkish company .
Neither are where your registration here originated, which IIRC is an embargoed nation.
I would imagine that is why you have not been answered.
Thank you for your response. We have officially registered WingoPay and WingoFinance in Canada, under the supervision of the Central Bank of Canada.
So we do have a Canadian-registered and regulated company as well.
Would that be considered acceptable?
Not if you are in an embargoed nation.
Trying to cover your location with shell/front companies does not change that.
I have asked someone to look into this but it may take time.