Problem with sending file

Description

Uploading any file from computer (web or windows app) stop on 0% and none-thing happens, but upload works on mobile app (android). If I upload by android app I can see that and download on web and windows app. I don’t know whats wrong. I try both connection by domain and IP this same effect.

Server Setup Information

  • Version of Rocket.Chat Server: 2.2.0
  • Operating System: Debian
  • Number of Running Instances: 1
  • NodeJS Version: 8.11.4
  • MongoDB Version: 4.013
  • Proxy: apache
  • Firewalls involved: at the moment none all was disabled for test

Any additional Information

In log I can see only this:

I20191110-00:52:15.395(0) server.js:204 Meteor ➔ method instances/get -> userId: 4uwxyTCkXaJQX8KF4, arguments:

I20191110-00:52:20.678(0) server.js:204 Meteor ➔ method UserPresence:online -> userId: 4uwxyTCkXaJQX8KF4, arguments: [{}]

I20191110-00:54:00.083(0) server.js:204 SyncedCron ➔ info Starting “Generate download files for user data”.

I20191110-00:54:00.085(0) server.js:204 SyncedCron ➔ info Finished “Generate download files for user data”.

I20191110-00:54:00.434(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:54:00.437(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:54:00.439(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:54:31.876(0) server.js:204 Meteor ➔ method UserPresence:away -> userId: 4uwxyTCkXaJQX8KF4, arguments: [{}]

I20191110-00:55:15.210(0) server.js:204 Meteor ➔ method UserPresence:away -> userId: asqSyMvMpTXeHDyJS, arguments: [{}]

I20191110-00:56:00.092(0) server.js:204 SyncedCron ➔ info Starting “Generate download files for user data”.

I20191110-00:56:00.094(0) server.js:204 SyncedCron ➔ info Finished “Generate download files for user data”.

I20191110-00:56:00.438(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:56:00.444(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:56:00.448(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:56:36.988(0) server.js:204 Meteor ➔ method UserPresence:online -> userId: asqSyMvMpTXeHDyJS, arguments: [{}]

I20191110-00:58:00.101(0) server.js:204 SyncedCron ➔ info Starting “Generate download files for user data”.

I20191110-00:58:00.102(0) server.js:204 SyncedCron ➔ info Finished “Generate download files for user data”.

I20191110-00:58:00.447(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:58:00.448(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-00:58:00.451(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-01:00:00.112(0) server.js:204 SyncedCron ➔ info Starting “Generate download files for user data”.

I20191110-01:00:00.114(0) server.js:204 SyncedCron ➔ info Finished “Generate download files for user data”.

I20191110-01:00:00.152(0) server.js:204 SyncedCron ➔ info Starting “Remove users from Token Channels”.

I20191110-01:00:00.156(0) server.js:204 SyncedCron ➔ info Finished “Remove users from Token Channels”.

I20191110-01:00:00.165(0) server.js:204 SyncedCron ➔ info Not running “Remove users from Token Channels” again.

I20191110-01:00:00.272(0) server.js:204 SyncedCron ➔ info Not running “Remove users from Token Channels” again.

I20191110-01:00:00.400(0) server.js:204 SyncedCron ➔ info Not running “Remove users from Token Channels” again.

I20191110-01:00:00.453(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-01:00:00.455(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.

I20191110-01:00:00.456(0) server.js:204 SyncedCron ➔ info Not running “Generate download files for user data” again.