Description
I cannot connect my Rocket Chat instance to Rocket.Chat Cloud Connect successfully.
Here’s exactly what happens:
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- logged into my rocket.chat cloud account and navigated to “Workspaces”
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- clicked “Register self-managed” on the top right => I am shown a Dialog with a registration token
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- Naviagte to “Connectivity Services” inside my running Rocket.Chat instance
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- I am presented with an input-field where I am prompted to enter the token. Entered the token I got form cloud inside this input field.
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- pressed the “connect” button below the input field. the following error displayed:
- pressed the “connect” button below the input field. the following error displayed:
At the same time the rocket.chat container logs the following:
{“level”:50,“time”:“2022-01-10T13:30:23.672Z”,“pid”:10,“hostname”:“ba3f7a85bdc3”,“name”:“System”,“err”:{“type”:“Error”,“message”:“tunneling socket could not be established, cause=self signed certificate”,“stack”:“Error: tunneling socket could not be established, cause=self signed certificate\n at ClientRequest.onError (/app/bundle/programs/server/npm/node_modules/meteor/http/node_modules/tunnel-agent/index.js:177:17)\n at Object.onceWrapper (events.js:421:26)\n at ClientRequest.emit (events.js:314:20)\n at ClientRequest.EventEmitter.emit (domain.js:483:12)\n at TLSSocket.socketErrorListener (_http_client.js:427:9)\n at TLSSocket.emit (events.js:314:20)\n at TLSSocket.EventEmitter.emit (domain.js:483:12)\n at emitErrorNT (internal/streams/destroy.js:92:8)\n at emitErrorAndCloseNT (internal/streams/destroy.js:60:3)\n at processTicksAndRejections (internal/process/task_queues.js:84:21)”,“code”:“ECONNRESET”},“msg”:“tunneling socket could not be established, cause=self signed certificate”}
Every time I log in, I am reminded that the cloud registration is pending.
Server Setup Information
- Rocket.Chat version 4.3.0
- Operating System: container using rocket.chat:4.3.0 running within Debian 10
- Deployment Method: docker
- Number of Running Instances: 1
- DB Replicaset Oplog: sorry, not sure what to report here.
- NodeJS Version: with the docker image
- MongoDB Version: 5.0.5-focal
- Proxy: traefik
- Firewalls involved: -