Play back of video messages sent by ios not working in android and vice versa


We are using rocketchat embedded layout in both our IOS and Android apps
the problem is any video uploaded from the IOS app is not played by the android and vice versa
after tracing we found that default video file type uploaded from IOS is .MOV and from Android is .WEBM
is there any way to change the video file format that is uploaded to a format that both platforms support and can playback?

Server Setup Information

  • Version of Rocket.Chat Server: 2.4.0
  • Operating System: linux
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: v8.17.0
  • MongoDB Version: 4.0.14
  • Proxy:
  • Firewalls involved:

Any additional Information