Omnichannel Livechat Authentication

Community Support
1

Description

Is there a way to make users to Omnichannel Livechat authenticate, either through LDAP or SSO? We only want users in our ganization to be able to use the Omnichannel Livechat that’s embedded on or site.

Server Setup Information

  • Version of Rocket.Chat Server: 6.11.1
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: v14.21.2
  • MongoDB Version: 5.0.15 / wiredTiger (oplog Enabled)
  • Proxy:
  • Firewalls involved:

Any additional Information

2

Possibly a development of this I guess

https://docs.rocket.chat/v1/docs/omnichannel-custom-fields

And then here

https://developer.rocket.chat/docs/livechat-widget-development-and-customization