Omnichannel/Live Chat Error

Community Support
1

Description

Hi Im trying to work on my omnichannel/livechat. I followed the guide here https://docs.rocket.chat/guides/omnichannel-guides/omnichannel-admins-guide

Server Setup Information

  • Version of Rocket.Chat Server: 3.15.0
  • Operating System: Rocky Linux
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: enabled
  • NodeJS Version: v12.22.1
  • MongoDB Version: 3.16.14
  • Proxy: none
  • Firewalls involved:

Any additional Information

Hi this is the web page where I connect my live chat. It seems it can’t get the data or something is blocking.

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image559×154 6.56 KB

Thanks

2

You have asked this in open - you don’t need to ask in both places!!

This refers: