Omnichannel Livechat Custom Fields

Community Support
1

Description

Custom fields not showing up on Livechat registration form. Followed steps from documentation: Custom Fields. Was able to create custom fields and save them (and made sure to select make visible option), but still not showing up.

Server Setup Information

  • Version of Rocket.Chat Server: 6.12.1
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: v14.21.2
  • MongoDB Version: 5.0.15 / wiredTiger (oplog Enabled)
  • Proxy:
  • Firewalls involved:

Any additional Information

2

And also approximate number of users and subscription version eg EE, Pro, CE etc