Omnichannel Contact Center


Is there a way to disable the Omnichannel Contact Center for agents? Or at least be able to remove individual visitor account/information from it?

Server Setup Information

  • Version of Rocket.Chat Server: 3.10.5
  • Operating System: Linux
  • Deployment Method: Snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 12.18.4
  • MongoDB Version: 3.6.14
  • Proxy: NGINX
  • Firewalls involved:

Any additional Information