No Profile Picture Sync on mobile Devices

Community Support
1

Hi,
today i tried to use profile pictures. it dont work.

On Desktop it work, on mobile Devices in Wlan and external the Pictures dont visible.

Desktop
Chat

Mobile

android
Screenshot_2019-11-02-19-35-35-897_chat.rocket.android.png1080×2040 47.6 KB

Rocket.Chat

Version 1.2.1
Version der Anwendungsumgebung 1.4.2

Version 4.9.0-11-amd64
Node-Version v8.11.4
Mongo Version 3.6.13
Mongo Storage Engine mmapv1

Upload Settings in GridFS no Limit.

Android Version: 4.0.2.2087

I hope you can help me.

2

Has your issue been resolved? I also encountered a similar problem now. Now the picture file can only be downloaded on the PC. If you have time, can you tell me your solution and ideas? Many thanks!

3

hi,

i didnt solve it. its a little bit better now on 3.0.2 server edition and some updates of the android app, but not solved. i changed nothing except the updates.