Uploaded pics not showing

Community Support Mobile Apps
1

Hi,

uploaded pics and drawings are not shown in the ios app.
It works fine with the desktop version (linux + windows) and with the browser.

any ideas are welcome…

2
3

app version: 3.3.0 (236)
server version: 0.74.1
iPhone 7 (iOS 12.1.3)

after changing from gridfs to filestorage and back to gridfs it worked :astonished:… wtf?! :smile:

4

same issue again, meanwhile on

app version 3.5.1 (259) @ iOS 13.1.x & android
server version 1.0.3

any hints welcome, thx

btw, uploaded with the desktop version is ok. drawings and videos are functioning, only pics do not work!

I tried the settings mentioned here:
but I can find General > Rest API > Allow Getting Everything

5

Same issue with rocket chat v4
with ios mobile client 4.29

images are not loading on on ios client after changing into GridFS to FileSystem and then FileSystem to GridFS. :frowning:
on android client and desktop they are working fine :frowning:

6

I had used a folder location instead of GridFS and then moved uploads from GridFS to a Folder location
then it seems the ios mobile client seems to loading images fine.