My chat is very slow, all the time it goes out of the air, it is hosted at: http://vps7990.publiccloud.com.br:3000/, I already spoke with the support responsible for the hosting and they said that the problem is not on the server but in the internal content, I need urgent help.
I’m sorry that your having that experience.
Can you provide a bit more detail for me so that I can better assist you ?
What are the specs of your hosted server, like cpu and memory
how many users are there on your Rocket.Chat instance
is it slow when you try and do something in particular or just all the time?
what deployment method was used to install it
does anything show in the console logs when these slowdowns happen ?