Cloud Install - Very Slow


#1

Hi everyone,

I did a cloud install with the intentions of paying for a permanent place here on rocket.chat.

The install went fine. I didn’t change many configurations. Everything is mostly basic.

With 15 users everything was fine. As soon as I had 30 people the chat started going very slowly.

Messages to channels are taking over 1 minute. Even connecting to the chat site is showing 3 dots. Eventually my users can connect.

Is there something in the Administration I should be looking for to speed this chat up?

Thank you for your time.