Since somes weeks, we cannot use rocket chat from any client normally.
It’s very very slow, and often, I needed to reload server or disconnect/reconnect.
Empty cache. Etc.
And when It works a little. Sending message took five ~ six seconds each times.
And in logs (debug), I had this message every 5 secondes:
{"level":20,"time":"2022-10-16T19:46:17.693Z","pid":1,"hostname":"10b26ce79149","name":"LivechatEnterprise","section":"Queue","msg":"Executing queue Public with timeout of 5000"}
After updating our Rocket.Chat instance to 5.2 (Docker), our chat rooms are very slow (public, private messages) and the messages “bouncing” up and down like if you would scroll permanently.
I have the same problem. We went from 3.8.17 (snap) to 3.8.17 (Docker) and then I upgraded step-by-step up to v5 and everything worked on the test server.
Today we did it in production and the whole service is totally unstable. Random 503 errors, time-outs and the service is unusable. We have roughly 450 users but only 40-50 or so active at the same time.
@tobiasreinhard sorry to ping you directly, but how did you solve it?
Any other ideas? I tried to scale up in the Docker swarm but could not manage to do it yet.
