Mail notifications in raw instead of HTML

Community Support
1

Description

Hello,
I am an end-user using rocketchat embedded client in a web brower.

I configured notifications which allow me to be aware of any message through mail, even if I am out of my office, or on not on the rocketchat tab of my browser.

Those notifications are really useful, however, they are sent in html which increase the size of messages by a factor x40. It seems having an unnecessary impact on disk space, bandwidth, energy and environnement.

However, I did not find how to choose the send format in raw format.
Would it be possible to allow mail notifications in raw instead of HTML in its own account?

I am looking for a solution which do not need to install the client software on my client.
Thank you

2

Hi! Welcome to our community! :slight_smile:

You are looking to activate the following setting:

ADMIN > Settings > Email > Style > Send only plain text emails

Tip: if you ever want to find something inside our huge settings panel :wink:

3

Hi,
thank you for your kind answer.

However, I imagine I would need administration rights to do this, and I am only end-user.

1 Like
4

That’s right.

On that case, you need to contact the ADMIN of your workspace.

Thanks!

5

Thanks. In fact, I already asked him, but he said it PITA to manually change HTML to raw for one user since it needs to manually modify templates.
Do you know another (simpler) way?

6

Not really.

In fact, there is no way to change this to only a set of users :frowning: