Hi, I am failing to understand how to use both the Rocket Chat Live Chat widget and WhatsApp contact us , at the moment I have the Rocket Chat LiveChat widget installed on our home page, but I would also like to provide an option for people to contact us via WhatsApp. I have connected What’s App to Rocket Chat and its working well, when I message via what’s App our business number, the message comes through to Rocket Chat, the problem is, I would like people to choose from the homepage which channel, the only solution I am able to think of is to have two widgets on the home screen, one rocket chat live chat widget and then a third party WhatsApp button connecting to our what’s app number, which doesn’t seem the best method. Is there a better way of enabling what’s app as an option via the rocket chat live chat widget?
| Version |
2.4.11 |
| Apps Engine Version |
1.11.2 |
| Database Migration |
170 |
| Database Migration Date |
September 23, 2020 9:22 AM |
| Installed at |
August 5, 2019 1:30 PM |
| Uptime |
15 days, 50 minutes, 19 seconds |
Commit
| — | — |
|Date|Wed Feb 26 17:36:45 2020 -0300|
|Branch|HEAD|
|Tag|2.4.11|
|Author|Diego Sampaio|
|Subject|Bump version to 2.4.11|
Runtime Environment
| OS Type |
Linux |
| OS Platform |
linux |
| OS Arch |
x64 |
| OS Release |
5.3.0-1035-aws |
| Node Version |
v8.17.0 |
| Mongo Version |
3.6.14 |
| Mongo Storage Engine |
wiredTiger |
| OS Uptime |
15 days, 50 minutes, 42 seconds |
| OS Load Average |
0.05, 0.05, 0.00 |
| OS Total Memory |
3.84 GB |
| OS Free Memory |
131.50 MB |
| OS CPU Count |
2 |
Build Environment
| OS Platform |
linux |
| OS Arch |
x64 |
| OS Release |
4.19.76-linuxkit |
| Node Version |
v8.17.0 |
| Date |
February 27, 2020 1:12 PM |
