The rocket chat server randomly stopped working a week ago - endless loading “spinner” with 3 dots. I did an update to the latest snap version - didn’t help.
Through the browser and desktop apps - I can’t access the instance anymore whatsoever. Through the mobile app I can still access the chats and send messages, but I can’t access the admin panel - same 3 dots permanently loading.
Did my very first Rocket.Chat deployment yesterday. Version 6.4.2 on Ubuntu 22.04 virtual machine via snap.
Had to install a GUI to find that http://localhost:3000 is actually functioning. Tried changing the url to http://server_IP:3000 in the settings and getting the the infamous permanent loading three dots from both the server itself as well as any other machine.
Personally, i can access the snap server only internally (both from the desktop app and from the browser) from the http://localhost:3000 address only. Internally, If i try to access it from the server’s URL (http://myip:3000) then i come up with the permanent loading problem. Same goes when i try to access it from another browser or desktop app inside or outside the local network. The strange thing is that i have complete access from my mobile network when using the Android app using the http:/myip:3000 address.
I installed Rocket Chat 6.4.5 on a fresh VM running an Ubuntu 22.04 server. Everything as instructed at Deploy with Ubuntu - Rocket.Chat Docs. Unfortunately, I still have problems with page loading and three dots. Can someone help with that?
I can’t open localhost:3000 locally using Ubuntu-desktop, I have 3 dots. After that, I changed the site URL with “sudo snap set rocketchat-server siteurl=http://IP.addres:3000” but it didn’t help. I also tried without port number in siteurl.
Now I have a third VM with Rocketchat. The first one worked very well until the three dot problem occurred. But the next two didn’t work from the start. I install Ubuntu-desktop on all these VMs and I can’t open the site with http://localhost:3000 or http://ip:3000 (3 dots).