Jitsi is started mutliple times in an direct channel

Community Support
1

Description

Since the last update starting a Jitsi videocall in a direct channel results in continuously spawning the video window and entering the room multiple times. Using the Devtools it seems to spawn a new window with the same pace as the following call:

/api/v1/method.call/jitsi%3AupdateTimeout
{“message”:"{“msg”:“result”,“id”:“874”,“result”:1614692626010}",“success”:true}

Starting a call in a general channel does not show this behavior. I reverted a Jitsi update without any result. I could try to restore a older Rocket.Chat version but it does not work with the migrated mongo version and I do not want to lose a week of data.

I hope this issue is clear, if any additional information is needed please let me know.

Thanks!

Best Regards,

Lex

Server Setup Information

  • Version of Rocket.Chat Server: 3.12.0
  • Operating System: Ubuntu 20.0 LTS
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v12.18.4
  • MongoDB Version: 4.0.23 / mmapv1 (oplog Enabled)
  • Proxy: haproxy
  • Firewalls involved: Zyxel

Any additional Information

1 Like
2

Hi there, is a rollback instruction? This issue is really bugging me :smirk: