I have integration problems with Jitsi-meet

Hello community.

I have integration problems with Jitsi-meet.

The problem is that when a user creates a new video chat with another user and he tries to join, it shows “call already ended”.

This only happens with external networks.

Server Setup Information

  • Version of Rocket.Chat Server: 3.6.0
  • Operating System: Debian
  • Deployment Method: own server
  • Number of Running Instances: 1
  • NodeJS Version: 12
  • MongoDB Version: 4.2.9
  • Proxy: nginx