I have just downloaded and installed latest Rocket.chat using SNAP tool on Ubuntu (16.04 LTS). Overall, I had a smooth experience of installing and getting started with Rocket.chat. However, I did find a few serious issues.
- I try to get auto SSL running by following the instructions at: https://rocket.chat/docs/installation/manual-installation/ubuntu/snaps/autossl/. But after configuring the Caddy file, the Caddy service failed to start, with the message:
Activating privacy features… 2018/04/24 17:58:09 open /root/snap/rocketchat-server/1254/.caddy/acme/acme-v02.api.letsencrypt.org/sites/<MY_DNS_NAME>/<MY_DNS_NAME>.crt: no such file or directory
The second issue is with start video chat using webRTC. When I clicked on it, nothing happened. I am using Chrome browser and tried to start video chat on several devices. All the Chrome browsers have passed the webRTC tests. I don’t know why video screen is not shown.
I signed in with open.rocket.chat and compared the differences between my installation and the official site. When my browser points to open.rocket.chat site, the videochat does not work either. It does show the video window, but only displays only myself, not the remote member. Note to experiment, I signed up with 2 accounts to simulate 2 members chatting.
Also I downloaded the Android Rocketchat client. However, I couldn’t find the start video chat option. Is it true that video chat is unavailable yet on the Android client?
To summarise, we have the issue of setting up auto SSL with Caddy, and using video chat (webRTC). It could be that I missed a few basic configurations on my environment. Other functions like text messaging works fine.
We are deciding whether we should use Slack/CometChat for our instant messaging solution. It seems RocketChat has all the features we want, but it is a pity we couldn’t get it to work completely.
Appreciate someone can guide me in this.