We are unable to download and view uploaded files via the iOS native App (V 3.5.1).
For Instance: An uploaded picture only appears as a white space and no interaction is possible. Like the uploaded pictures Avatars appearing in the same way - only as a blank space.
On the same iOS-Device in the RocketChat-Experimental App everything is fine. On Android there are no Problems too. Therefore i think there is no wrong serverconfiguration.
We like to use the iOS native App. Could you please help us to get the iOS-Native App working?
Server Setup Information
- Version of Rocket.Chat Server: 2.1.1
- Operating System: ubuntu server 18.10
- Deployment Method: snap
- Number of Running Instances: 1
- Proxy: apache
- Firewalls involved: Sophos UTM Reverse Proxy