Invalid URL on mobile apps

Hello everyone,

I have a local Rocket.Chat installation that runs perfectly in web browsers and desktop apps. However, when I try to access the workspace from mobile devices (tested on both iOS and Android), I immediately get the message:

“Invalid URL”

A few details:

  • The workspace URL format is: chat.domain.com

  • The error appears almost instantly — it doesn’t seem to make any network request.

  • If I remove the subdomain and try just domain.com, the app actually checks the URL and then reports that no Rocket.Chat server is found there (so it’s resolving correctly).

  • My SSL roverall rating (via Qualys) is A

Setup details:

  • OS: Ubuntu VM

  • Deployment: Docker

  • Reverse proxy: Nginx (installed natively on the host)

Everything else works great — it’s just the mobile apps that reject the URL as invalid.

Has anyone encountered this issue before, or is there something specific I should check in my Nginx or server configuration for mobile access?

Thanks in advance!

1 Like

Facing same problem.
Has anyone found solution?