How a normal user with an Livechat Agent role can transfer Livechat to another agent?
Can it transfer to other departments?
Can it transfer to a chat bot?
How a normal user with an Livechat Agent role can transfer Livechat to another agent?
Can it transfer to other departments?
Can it transfer to a chat bot?
I read on github that you can invite another agent into the chat. Then they can take over.