Failed to import file from slack

Community Support
1

Description

Problem: red message in upper right corner Failed_To_upload_Import_File is shown on importing Slack zip File. File Size 1938kB
Tried to export smaller file by selecting only one year in Slack (867kB) - still got error

HI, moving small organization from slack to Rocket. now have issue wit migrate from slack.
I managed to import two small workspaces - tested all the options and find rocket very usable
But stucked on 3rd workspace import

Server Setup Information

Deployment

Version
5.3.2

Deployment ID
5JFToXejBHXkmhXtq

Apps Engine Version
1.35.0

Node Version
v14.21.1

Database Migration
281 (November 22, 2022 21:30)

MongoDB
4.4.18 / wiredTiger (oplog Enabled)

Commit Details
HEAD: (215a0685a)
Branch: HEAD

PID
1229

Any additional Information

nothing showed in log

2

Hi! Welcome to our Community :slight_smile:

Unfortunately the export from slack is not always consistent, and we keep finding situations where our importer breaks :frowning:

Do you see any outstanding log while importing? You can increase log verbosity (ADMIN > LOGS) and then try doing the import.

Thanks!