Doesnt show user^s real name

hi, a have server on debian installed a few days ago throw snap. everythins works fine but there is one moment. ive configured server to show names of users at contact list. but for some users i cant see name only login. how to fix?

Hi!

Check this option:
User Real Name

Ive enabled this option Use Real Name:
but somtimes it shows only login not real name. not for every users. somebody sees only login for one user and somebody sees only login for deferent user.

forgot to say real names we use in russian, logins in english. maybe its important.

that’s important to note :slight_smile:

Can you reproduce this on a fresh new install and document the steps?

This is crucial so we can deliver this environment for our devs.

ok ill try. maybe ill use debian 11 or new version of ubuntu.

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НичСго Ρ‚Π°ΠΊΠΈ Π½Π΅ Ρ€Π΅ΡˆΠΈΠ»ΠΎΡΡŒ? Π£ мСня такая ΠΆΠ΅ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠ°.

ΠΊ соТалСнию ΠΏΠΎΠΊΠ° Π½Π΅Ρ‚, Π±ΡƒΠ΄Ρƒ ΠΏΠΎΠ΄Π½ΠΈΠΌΠ°Ρ‚ΡŒ Π½Π° свСТСй Π΄Π΅Π±ΠΈΠ°Π½ Ссли Ρ‚ΠΎΠΆΠ΅ самоС Ρ‚ΠΎ Π½Π°ΠΏΠΈΡˆΡƒ сюда.

ΠŸΡ€ΠΈΠ²Π΅Ρ‚! НС Π²ΠΎΠ·Π½ΠΈΠΊΠ°Π»ΠΈ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΡ‹ с ΠΎΡ‚ΠΏΡ€Π°Π²ΠΊΠΎΠΉ Π½Π΅ΡΠΊΠΎΠ»ΡŒΠΊΠΈΡ… Ρ„Π°ΠΉΠ»ΠΎΠ², Π° ΠΈΠΌΠ΅Π½Π½ΠΎ Π½Π°Π·Π²Π°Π½ΠΈΠ΅ Ρ„Π°ΠΉΠ»ΠΎΠ² ΠΎΡΡ‚Π°ΡŽΡ‚ΡΡ ΠΊΠ°ΠΊ Ρƒ ΠΏΠ΅Ρ€Π²ΠΎΠ³ΠΎ Ρ„Π°ΠΉΠ»Π°? Π’ΠΎ Π΅ΡΡ‚ΡŒ 3 Ρ„Π°ΠΉΠ»Π° ΠΌΠΎΠ³ΡƒΡ‚ отправится с 1 Π½Π°ΠΈΠΌΠ΅Π½ΠΎΠ²Π°Π½ΠΈΠ΅ΠΌ.

hi, ive installed new server on debian 11 with snap, and then switched on use real names. all the same

Sandiego, can you provide the exact steps to reproduce this?

I also shared this with our team, and looks like they have seen a similar behavior but were not able to replicate it consistently.

it happens randomly. ive installed it, created users, swiched on use real names, and then started testing. I noticed that if real name in russian did not appear, when new conversation starts, it will not happen even if you reboot server or client . but if I make some changes in real name for this user, name appears normally