Help - new install via snap, Ubuntu, cannot see users in User's admin page

Fresh install. I have a user that installed mobile, had some issue when he reset his password and could not log in from that account again. While investigating, I am finding that nothing is displayed in Administration->Users after a search. The bottom of the screen has an indicator with the correct count. If I look in the browsers->dev tools->network tab, I can see a JSON went by called “users.list” that has the data I expect to display here.

This the same as a question in