Database error when trying to install apps (Jitsi)

Community Support
1

All,

Am getting an error when trying to install Jitsi on Rocket.Chat.

Here is the error message:

“hostname”:“rchat”,“name”:“Rocket.Chat Apps”,“msg”:"Error getting the app requests stats from marketplace 'failed [500]
failed to aggregate seen app requests due to a database error

Server Setup Information

  • Version of Rocket.Chat Server: 3.94
  • Deployment Method: Snaps

Does anyone know how or why this happens?

2

Still hoping to get a response.

Haven’t been able to install any apps on Rocket.Chat.