Being tagged as potential malware by Malwarebytes

Community Support
1

Description

Brower guard by Malwarebytes is tagging our self-hosted rocket chat instance as potential malware from yesterday. The self-hosted instance is running AWS EC2. We were not hitting this issue since yesterday. and we are unable to access our rocket chat because of this.

We have upgraded our rocket chat to the latest version, still no luck. Attaching a screenshot below.

Server Setup Information

  • Version of Rocket.Chat Server: 3.16.2
  • Operating System: Ubuntu 20
  • Deployment Method:
  • Number of Running Instances: 2
  • DB Replicaset Oplog: mmapv1
  • NodeJS Version: v12.22.1
  • MongoDB Version: 4.0.25
  • Proxy: nginx
  • Firewalls involved:

Any additional Information

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2

Hi and thanks for reporting this.

This is most likely due to one of your users reporting a post to Malwarebytes.

This is specific to your site and not something that we can control.

You can ask for your site to be whitelisted somewhere in their forums eg

3

Thanks for you reply

1 Like
4

thanks john for your help.

1 Like