I hope you can help me, I have updated our version to 6.4
Since then the APP works correctly but the website keeps moving 3 dots and does not finish loading
I have many unemployed users, please, can you help me?
Thank you very much for your help
Server Setup Information
- Version of Rocket.Chat Server: 6.4
- Operating System: Ubuntu
- Deployment Method: Snap
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
- Firewalls involved:
Any additional Information
I’m having this same issue. I just set up a new install, and all that I see when trying to setup the server is the 3 dot loading screen.
we try to update the new edge version 6.4.3… unfortunately no improvement
Hi, i have the same problem. The reason - nodejs version. Try command: node -v (You get answer - 14.12.3). Then look /opt/Rocket.chat/node_version.txt
How to install node 14.21.4 ?? the latest official release - 14.21.3!!
Please don’t use snaps. They are not the recommended way. The best option is to install manually using this guide:
I had absolutely no issues in installing and upgrading Rocket Chat with this method.
If you need any help in installing or upgrading, send us an email at firstname.lastname@example.org and we can setup your rocket chat instance for you.
Hell everyone, Does anyone has anymore insight on this issue been trying to figure it out all weekend long.