I am using a sentry integration to receive log messages from a custom application in a separate channel. Now I wanted to use the rocket chat notification system to be notified if there is a critical issue with this app. So I simply added an @all-mention to the message text if the logged error is marked as ciritical. Unfortunately the mention mechanism doesn’t seem to work in integration messages. My tests showed:
mention in message text: no message is printed to the channel
mention in attachment title: message is generated, mention is not highlighted, mention is not respected (no notification is sent to users)
- mention in attachment text: message is generated, mention ist highlighted but mention is still not trigger any notifications
As I am a new user, I can’t post the an screenshot of this (only one image per post), but you can imagine how this might look.
Maybe somebody had the same issue but I couldn’t find a related topic in this forum. So any help is appreciated.