Upgrading rocketchat-server with snap to 6.x fails on ARM64

Community Support
1

Description

Hello. I’m trying to upgrade rocketchat-server on ARM64 from 5.4.10 to 6.4.5 with snap. However when running “sudo snap refresh rocketchat-server --channel=6.x/stable”, I get:

error: snap “rocketchat-server” is not available on 6.x/stable but is available to install on the
following channels:

   6.x/candidate  snap refresh --channel=6.x/candidate rocketchat-server
   6.x/beta       snap refresh --channel=6.x/beta rocketchat-server
   6.x/edge       snap refresh --channel=6.x/edge rocketchat-server

   Please be mindful pre-release channels may include features not completely tested or
   implemented. Get more information with 'snap info rocketchat-server'.

Even though, it shows as available when I do a “sudo snap info rocketchat-server”:

channels:
6.x/stable: 6.4.5 2023-11-29 (1591) 359MB -
6.x/candidate: ↑
6.x/beta: ↑
6.x/edge: 6.4.5 2023-11-08 (1591) 359MB -

And it also shows as available at the snapcraft.io repo for ARM64:
Install Rocket.Chat Server on Linux | Snap Store

Can you help? Thanks in advance.

Server Setup Information

  • Version of Rocket.Chat Server: 5.4.10
  • Operating System: Raspberry Pi OS Bullseye
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 14.19.3 - arm64
  • MongoDB Version: 4.0.28
  • Proxy: caddy
  • Firewalls involved: none

Any additional Information

I’m upgrading because the current snap package for 5.4.10 has the error below:

YOUR CURRENT MONGODB VERSION IS NOT SUPPORTED,
PLEASE UPGRADE TO VERSION 4.4 OR LATER

2

I’m not sure what the status is with these builds.

Let me try and find out.

3

Hi, just curious if you had any further info on this? Running Rocketchat Server on a Raspberri Pi is a very nice option for some, hoping development for ARM64 will continue.

4

I have asked what the status is and it is being investigated but I have no timeline for this.

I don’t think these were ever ‘official’ builds so it was up to interested individuals to produce them.

I’ll let you know as soon as I hear something - I do have the right person on the case - but it might take a while internally to resolve. As ever, there are many competing priorities.