Upgrade to latest version 4.0.1 - Error 500

Community Support
1

Description

Hi,

Since we upgraded to 4.0.1 this morning, we need to restart the process often as we are having error 500.

Server Setup Information

  • Version of Rocket.Chat Server: 4.0.1
  • Operating System: Debian 9
  • Deployment Method: tar
  • Number of Running Instances: 5
  • DB Replicaset Oplog:
  • NodeJS Version: 12.22.6
  • MongoDB Version: 3.6
  • Proxy: haproxy
  • Firewalls involved:
2

Hi! Do you get any logs to help debugging?

3

didn’t find anything online to enable “debug” logs in rocketchat…

Not sure if it’s related, but after we restart the process a couple of time, the last time, I disable “Zapier” in the OAuth application, we never used it and never “add” it too.

We also restart nodejs with the “screen” command so we can see the output of the console!

4

I think I found something, the problem Error 500 is only WITH the windows clients…

We upgraded this morning again to the latest RC, and some of our windows clients

Some of them are having either an error 500 or are stuck at the login page with a lot of missing object in the login page!

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5

Hi!

We just updated our Zapier docs, please, check it out: