Upgrade from 7.5 to any newer version always show "The room does not exist or you may not have access permission"

Community Support
1

Description

My rocketchat is version 7.5.0 with docker.I want upgrade to newer version.
Use command:
docker compose -f compose.yml up -d
It’s can upgrade to 7.6 or 7.11
But any room always show “The room does not exist or you may not have access permission”

Server Setup Information

  • Version of Rocket.Chat Server: 7.6.0
  • Operating System: Ubuntu 24
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: 1.51.0
  • NodeJS Version: v22.13.1
  • MongoDB Version: 6.0.13
  • Proxy: nginx
  • Firewalls involved:

Any additional Information

7.5.0 is normal.

2

You should be on 7.5.5 which has various fixes.

Read the changelogs/release notes and keep up to date for your own security.

It is also EOL in a few days. You should have been testing weeks ago.

Go to 7.5.5 first.

Then test upgrade to 7.6.6

I suggest you do NOT go to 7.11.x

Go in steps to 7.10.x and make sure you have no errors first.

3

Hello

I has upgrade from 7.5.0 to 7.5.5.Then upgrade to 7.6.6.

In 7.5.5 is normal.In the 7.6.6 will show the same error message.

I has got error message in terminal.

rocketchat-1 | Exception while invoking method ‘saveSettings’ TypeError: httpHeaders.entries is not a function
rocketchat-1 | at getModifiedHttpHeaders (app/lib/server/functions/getModifiedHttpHeaders.ts:2:66)
rocketchat-1 | at traceConnection (app/lib/server/lib/debug.js:46:17)
rocketchat-1 | at MethodInvocation.methodsMap. (app/lib/server/lib/debug.js:56:3)
rocketchat-1 | at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1748:12)
rocketchat-1 | at packages/ddp-server/livedata_server.js:601:19
rocketchat-1 | at AsyncLocalStorage.run (node:internal/async_local_storage/async_hooks:91:14)
rocketchat-1 | at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29)
rocketchat-1 | at packages/ddp-server/livedata_server.js:599:46
rocketchat-1 | at AsyncLocalStorage.run (node:internal/async_local_storage/async_hooks:91:14)
rocketchat-1 | at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29)
rocketchat-1 | at packages/ddp-server/livedata_server.js:597:46
rocketchat-1 | at new Promise ()
rocketchat-1 | at Session.method (packages/ddp-server/livedata_server.js:571:23)
rocketchat-1 | at runHandlers (packages/ddp-server/livedata_server.js:423:58)
rocketchat-1 | at processNext (packages/ddp-server/livedata_server.js:440:7)
rocketchat-1 | at Session.processMessage (packages/ddp-server/livedata_server.js:443:5)
rocketchat-1 | at SockJSConnection. (packages/ddp-server/livedata_server.js:1324:31)
rocketchat-1 | at SockJSConnection.emit (node:events:524:28)
rocketchat-1 | at SockJSConnection.emit (node:domain:489:12)
rocketchat-1 | at Session.didMessage (/app/bundle/programs/server/npm/node_modules/meteor/ddp-server/node_modules/sockjs/lib/transport.js:246:25)
rocketchat-1 | at WebSocketReceiver.didMessage (/app/bundle/programs/server/npm/node_modules/meteor/ddp-server/node_modules/sockjs/lib/trans-websocket.js:104:39)
rocketchat-1 | at WebSocket. (/app/bundle/programs/server/npm/node_modules/meteor/ddp-server/node_modules/sockjs/lib/trans-websocket.js:70:24)

4

Specifically this comment:

5

So it’s a duplicate you have commented on several times.

Please stay in one place per issue.

6

Also looks like a PR will be 7.12