We don’t receive notifications on the app. They show up only when the conversation is taken on desktop
Please give us some more in depth information please.
Have a read of this and use it as a guide.
Rocket.Chat deployment type, version, app versions etc.
Note the last section here on websockets. Make sure they are working correctly.
Hi. Is there any features that enables for highlighting the queued chats on the app? All the websockets work properly. Rocket is deployed on cloud, verison 4.18.0.