Telegram integration issues

Description

I installed Telegram in my workspace, but I see an error in the logs and I don’t understand how to fix it, everything is turned on, the subscription allows the use of this program.

“Error occurred while registering webhook. Response received from api: {"status":403,"requestId":"671e1246-5596-4a49-9dc0-962599ec1436","errorCode":403,"i18n":"workspace_telegram_disabled","error":"workspace service record does not have the telegram service account enabled"} with status code: 403”

Server Setup Information

  • Version of Rocket.Chat Server: 7.3.2
  • Operating System: Ubuntu
  • Deployment Method: docker
  • Number of Running Instances: 1
  • NodeJS Version: 22
  • MongoDB Version: 6
  • Proxy: nginx

Licence type & number of users please.

Cloud Workspace ID
67c0d7ed4a0297d713a74b54

Workspace plan
Starter Seats

I’ll ask someone to check.

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