Description [Screenshot 2022-07-06 14-48-01] Server Setup Information Version of Rocket.Chat Server: 4.8.1 Operating System: CentOS 7 Deployment Method: snap Number of Running Instances: 1 DB Replicaset Oplog: snap default NodeJS Version: 14.18.3 - x64 MongoDB Version: 4.2.17 Proxy: nginx Firewa…

Hi! This was recently fixed and will land in 5.0 version: [FIX] Update chartjs usage to v3 RocketChat:develop ← RocketChat:fix/chartjs-update-usage opened 06:38PM - 14 Jun 22 UTC (UTC) [K…

When I select Real-time Monitoring. Console is red with errors about “u is not a constructor” [Screenshot 2022-07-07 15-44-05]

SITE_URL is configured properly. ‘# snap get rocketchat-server’ Key Value backup-on-refresh disable ignore-errors false mongo-oplog-url mongodb://localhost:27017/local mongo-url mongodb://localhost:27017/parties port 3000 siteurl http…

have you tried accessing it directly, removing the reverse proxy? This has probably something to do with config or deployment. Also, have you seen this doc about how to properly reverse proxy Rocket.Chat? [image] Configuring SSL Reverse Proxy I strongly suggest…

Yes, nginx configured properly with this doc. Without reverse-proxy behavior is exactly the same. No charts, same errors. So I think its a problem inside snap package. I installed hosted version of rocket.chat and mongodb and it works well. Charts are drawing. But the idea was to have exactly sn…

I have same issue. Any fix for this issue?

Can you help what file should i edit? Im only seeing this: /opt/Rocket.Chat/programs/web.browser/dynamic/app/livechat/client/lib/chartHandler.js /opt/Rocket.Chat/programs/web.browser.legacy/dynamic/app/livechat/client/lib/chartHandler.js Info: Version 4.8.1 Deployment ID N7iTC9sBt6eL6Rzm3 A…

Hi! You will need to wait for version 5 release, and avoid editing the files directly. Also, consider moving your deployment to docker as you can have more control over the environment.

we are in the release candidate phase already, and should be available next week.

20th July. The snap release will take ~1 week more.

Snap rocketchat-server doesn't draw charts in omnichannel analytics and real-time monitoring

Community Support

wittie July 15, 2022, 6:06pm 15

Thank you Team for speedy reply

Error: "too-many-requests"

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Snap rocketchat-server doesn't draw charts in omnichannel analytics and real-time monitoring

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