Description
Over the last two days I have seen an increase in crashes of our self-hosted rocketchat instance. it has gone from once every few weeks, to 4+ times a day. Both times before it crashed today we noticed a get command to /api/v1/user.presence? log snippets below. Other than these entries we have been struggling to find a reason why this instance has been crashing.
Server Setup Information
- Version of Rocket.Chat Server:3.18.3
- Operating System: Ubuntu 16.04.7 LTS
- Deployment Method: snap
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v12.22.1
- MongoDB Version: 3.6.14 / wiredTiger (oplog Enabled)
- Proxy: caddy
- Firewalls involved: PAN
Any additional Information
Jan 5 11:13:57 rocketchat rocketchat-server.rocketchat-server[15111]: server.js:204 API â<9e><94> info 172.17.0.137 - ePzHMoekky6YdQSMj [2022-01-05T19:13:57.549Z] “GET /api/v1/users.presence?ids=Xe5k9NrpuC7WGKkkN” 200 - “https:///channel/data_releases?jump=hxAGNqJzmMTnB4hDC” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/3.0.6 Chrome/85.0.4183.121 Electron/10.1.3 Safari/537.36” |
Jan 5 11:38:28 rocketchat rocketchat-server.rocketchat-server[21597]: server.js:204 API â<9e><94> info 10.19.15.15 - 55zXW5BecjS9Avt6Y [2022-01-05T19:38:28.344Z] “GET /api/v1/users.presence?ids=rocket.cat” 200 - “https:///channel/codepost” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36” |