RocketChat LiveChat not working/appear

Community Support
1

Description

Hi there, I deployed rocketchat on my cloud vps, when I integrating rocketchat LiveChat into my website, the livechat widget doesn’t appear correctly and its not working,
Error screenshot below : 2023-01-04-18-17-08 — ImgBB
Docker compose file below: rchat-compose.txt · main · Sahan Sanathana / rocketchat · GitLab

Server Setup Information

  • Version of Rocket.Chat Server: 5.4.1
  • Operating System: Debian 11
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 14.19.3 - x64
  • MongoDB Version: 4.4.15
  • Proxy: Traefik
  • Firewalls involved: no

Any additional Information

2

hi, I have solved the issue,
in the future, if someone gets this same error,
simply go to settings > General > Disable the “Restrict access inside any Iframe”. and done!

1 Like
3

Thanks for sharing the solution :hugs: