RC standalone doesn't send emails and requires 2fa! It's the loop!

Community Support
1

Description

Please, help!
I’ve installed standalone RC. But in cannot send emails (i didn’t receive any), but requires 2fa via email!
How can I exit this infinite loop — disable 2fa via email or setup email WITHOUT 2fa via email?!

Server Setup Information

  • Version of Rocket.Chat Server: latest
  • Operating System: Ubuntu 20.04
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: ?
  • NodeJS Version: ?
  • MongoDB Version: ?
  • Proxy: no
  • Firewalls involved: no
2

Hi! Welcome to our forums!

You can overwrite all settings by adding this to your docker-compose.yml enrionment on rocketchat service:

  • OVERWRITE_SETTING_Accounts_TwoFactorAuthentication_Enabled=false

then, after restarting the server, it will disable 2FA.

let me know if this works for you.

Thanks!

3

I’m not very familiar with SSH or other terminal apps… can you please tell the commands to do this?

4

Hum. Ok.

1 - after logging into the server
2 - you will need to change the docker-compose.yml for your installation, at services > rocketchat > evironment
3 - with that accomplished, you will need to run, at the same folder where you will find docker-compose.yml:

docker-compose up -d

steps 1 and 2 you can use some windows tools for that. for step 3, it would go something like this:

ssh user@server.com.br
cd /where/docker/compose/yml/is
docker-compose up -d
exit