Oops! Something went wrong. Please reload the page or contact an administrator

Description

In our RocketChat Docker setup, two of the private rooms are showing the error "Error Oops! Something went wrong. Please reload the page or contact an administrator." which were working just fine. Further reviewing these, rooms are loading fine in the RocketChat Mobile application, but not in the browser. The browser console shows below errors which might be related to it:

Auto-Translate is disabled [error-autotranslate-disabled]
fa584e5abe0a0d9012be171b1068167853fcae19.js?meteor_js_resource=true:130 TypeError: Cannot read properties of undefined (reading ‘replace’)

Server Setup Information

  • Version of Rocket.Chat Server: 6.3.6
  • Operating System: Ubuntu 22.04
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Yes
  • NodeJS Version: v14.21.3
  • MongoDB Version: 6.0.10 / wiredTiger (oplog Enabled)
  • Proxy: Nginx
  • Firewalls involved: No

Any additional Information

These two rooms were working fine, and suddenly it got corrupted. Not sure why and no idea how we could recover these rooms. I tried restarting the docker instances without any success.

Any help would be appreciated, thanks