Description Open the chat window at http://ip:3000/livechat . After the first message is sent, all conversations are not displayed, it could be displayed at Agent side, including own message and the Agent’s reply message. After the page is refreshed, all conversations can be displayed. Server Setup …

[image] qintian: WebSocket connection to ‘ws://192.168.0.224:3000//websocket’ failed: Connection closed before receiving a handshake response That’s a nasty config problem. Just reproduced myself now. And here was the clue, in front of us, all the time: ws://192.168.0.224:3000//websocket S…

Hi! I was not able to reproduce this error :frowning: I installed Rocket.Chat with docker, and went to, in my case, http://192.168.1.20:3000/livechat Check that “ip” (in your case 192.168.0.224, i guess) must be configured at the ROOT URL (Admin > General). I have found that sometimes, while chang…

Dudanogureira, thank you. I just install the rocket chat follow: https://docs.rocket.chat/quick-start/installing-and-updating/manual-installation/centos Create a admin account with setup wizard Then setup the admin account as Omnichannel Agent, other settings are not configured. The SITE URL is:…

[image] LiveChat “Failed to execute ‘send’ on ‘WebSocket’: Still in CONNECTING state.” Community Support Hi I have problems working with LiveChat. When opening http://domain.test.ru:3000/livechat the dialog starts , but the messages are updated only after the page is ref…

Hi, Dudanogueira, the issue resolved by remove the slash. thanks for your support so much.

Not sync at livechat page

Community Support

qintian December 28, 2021, 9:31am 4

Topic		Replies	Views
LiveChat “Failed to execute ‘send’ on ‘WebSocket’: Still in CONNECTING state.” Community Support	4	5147	November 12, 2020
Livechat could not connect to websocket Community Support	2	5273	September 19, 2020
Livechat show 502 WebSocket is already in CLOSING or CLOSED state Community Support	2	1677	August 22, 2022
Live chat can't receive replies Community Support	1	416	December 22, 2022
Websocket error on default install Community Support	0	1895	January 30, 2020

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Not sync at livechat page

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