kem
November 11, 2020, 9:43am
1
Hihttp://domain.test.ru:3000/livechat the dialog starts , but the messages are updated only after the page is refreshed (F5) and the error constantly occurs : “An attempt was made to use an object that is not, or is no longer, usable”
Mozilla firefox:
An error occurs in Chrome when sending a message : “Failed to execute ‘send’ on ‘WebSocket’: Still in CONNECTING state.”
Please help me solve this problem
Server Setup Information
Version of Rocket.Chat Server: 3.7.1
Operating System: Ubuntu Server 20.04.1 LTS
Deployment Method: etc
Number of Running Instances: 1
DB Replicaset Oplog: ???
NodeJS Version: v12.14.0
MongoDB Version: v4.0.20
Proxy: nginx
Firewalls involved: N/A
1 Like
kem
November 11, 2020, 12:15pm
2
LiveChat uses invalid links with extra “/”
For example : http://domain.test.ru:3000//avatar/test1
I Don’t know where to fix it.
tobka
November 11, 2020, 10:53pm
3
Hello,
I have the same problem.
In Chrome I get the error with the WebSocket:
Uncaught (in promise) DOMException: Failed to execute ‘send’ on ‘WebSocket’: Still in CONNECTING state.
WebSocket connection to ‘wss://***//websocket’ failed: Error during WebSocket handshake: Unexpected response code: 502
In Firefox I get:
Uncaught (in promise) DOMException: An attempt was made to use an object that is not, or is no longer, usable Rocket.Chat.js.SDK.chunk.77365.js:1
Uncaught (in promise) TypeError: e.data is null
Please help us to solve this. Thank you.
Server Setup Information
Version of Rocket.Chat Server: 3.5.2
NodeJS Version: v12.16.1
MongoDB Version: v4.0.19
Proxy: nginx
Hi! Try to remove the last slash from the link on the general tab.
1 Like
